ASK DENTAL Mobile App Privacy Policy
Last updated: 06/01/2026
This Privacy Policy explains how the ASK DENTAL mobile application (the “App”) handles information. The App is provided by ASK DENTAL, the dental practice of Ardeshir S. Khou, DDS (“ASK DENTAL,” “we,” “us,” or “our”). Please read this policy together with our Terms of Use.
By using the App, you agree to the practices described in this Privacy Policy.
A note about your health information
The App is an informational and convenience tool. **It does not collect, request, or store your health information, medical history, or any patient intake data.** When you choose to request an appointment, complete new patient paperwork, or otherwise share health information, you do so through separate services (for example, our online scheduling tool and our secure web intake forms) that open outside of the App. Those services are operated under their own privacy and security practices, including, where applicable, practices designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). This App is not the place where your protected health information is collected.
Information the App stores on your device
The App stores a small amount of non-personal preference information **on your device only**, so the App remembers your choices. This includes:
– Your selected office location (West LA or Orange County)
– Your language preference
– Your appearance (light or dark mode) preference
– Whether you have turned notifications on or off
This information stays on your device. We do not collect it, transmit it to our servers, or use it to identify you.
Information we do NOT collect
We do not collect, sell, rent, or share personal information through the App. Specifically, the App does not:
– Collect your name, email, phone number, or address
– Collect health, dental, or medical information
– Track your activity across other apps or websites
– Use third-party advertising or analytics trackers
– Build an advertising profile about you
Links to other services
The App includes links and buttons that open other services outside the App, such as our online booking tool, our new patient intake forms, our reviews page, your phone or messaging app (to call or text our office), your email app, and a maps application (for directions). When you use these features, you leave the App and interact with those services or apps directly. Their handling of your information is governed by their own terms and privacy policies, not this one. We encourage you to review them.
Notifications
If you choose to enable notifications, we may send you reminders and practice updates. Notifications contain general, non-sensitive information only. You can turn notifications off at any time in the App settings or in your device settings.
Children’s privacy
The App is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the App. Because the App does not collect personal information from any user, no personal information from children is collected.
Security
We take reasonable steps to provide a secure experience. The App communicates over standard encrypted (HTTPS) connections. Because the App does not store personal or health information on our servers, the most sensitive information you share with our practice is handled through our separate, secure systems rather than through the App.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version at this address. Your continued use of the App after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy, contact us at:
ASK DENTAL
10921 Wilshire Blvd, Suite 1114
Los Angeles, CA 90024
Phone: (310) 443-4000
Email: front@askdental.com